Monday October 23, 2023

Incident

Accessing slack-gov.com/apps leads to a "Server Error" page.

Issue summary:
On October 16, 2023 from 4:00 PM PDT to October 23, 2023 at around 2:00 PM PDT, some GovSlack customers may have encountered a 'Server Error' when attempting to access the Apps page.

A code change inadvertently introduced an error that prevented connection to the Apps page. We deployed a fix, resolving the issue and restoring normal access to the GovSlack Apps page for all users.

8:41 PM PST

We've resolved the issue that users were having when attempting to access https://slack-gov.com/apps. We appreciate your patience while we sorted this out and apologize for any disruptions to your day.

2:05 PM PST

We’ve identified the cause of this issue and we’re working on getting a fix out as soon as possible. We’ll be back once we have another update to share.

12:27 PM PST

Users are experiencing a "Server Error" page when accessing https://slack-gov.com/apps. We're currently investigating and will share an update once we have more information. Thank you for your patience.

9:26 AM PST

Services affected

Apps/Integrations/APIs

Status

Incident