Tuesday February 27, 2024

Issue summary:
On February 26, 2024, from 9:21 AM PST to 9:16 AM PST on February 27, some users encountered the close button disappearing in the right pane where threads and profiles are viewed.

We discovered this was caused by a missing check in the change workspace process that prevented the right pane elements from rendering properly. Once the cause was identified, a change was made to the logic for drawing Slack's interface when switching workspaces. Once the change was rolled out, the issue was resolved.

11:12 AM PST

We've rolled out a fix and the right pane is now working as expected. If you're still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). Thank you for your patience while we sorted out this issue.

9:24 AM PST

We've identified the cause of this issue and we're working on getting a fix out as soon as possible. We'll be back once we have another update to share.

8:02 AM PST

Some customers are reporting they are missing the close button in the right thread pane. Some users have reported that refreshing Slack via Ctrl + R (Windows/Linux) or Cmd + R (macOS) fixes the issue.

We're actively looking into this, and we'll report back as more information becomes available.

7:41 AM PST