Monday March 4, 2024

Issue summary:
From March 1, 2024 at 12:13 PM PST to March 4, 2024 at 7:06 PM PST, Enterprise Grid admins and owners may have experienced issues inviting members to workspaces.

We made a code change that inadvertently introduced a logic error, resulting in the incorrect workspaces being listed in the invite modal. We reverted the code change, restoring normal invite functionality for all affected users.

9:00 PM PST

Workspace Owners and Admins should no longer be experiencing any trouble inviting new users. Apologies for the trouble and thank you for your patience.

12:03 PM PST

Some customers with an admin role in Slack are reporting that when they go to invite new users through the Manage Members page (workspacename.slack.com/admin), they will select ‘Invite people’, but the popup menu displays an irrelevant workspace.

A workaround to this whilst we work on a fix, is to simply use the 'Invite people to' method within the app instead. Customers can click on their workspace name in the top-left of their app and select 'Invite people to'.

We'll be back with another update when we know more, and we apologize for any confusion this issue may cause.

5:14 PM PST