Tuesday March 5, 2024

Incident

Some customers may be unable to access the App Directory

Issue summary:
On March 5, 2024 from 3:36 PM PST until 9:36 PM PST some customers were unable to visit the app detail page in App Directory, instead seeing a page displaying a "Server Error" message.

We traced the issue to a recent backend code change and reverted the change, which fixed this issue.

11:23 PM PST

We’ve released a fix and the App Directory is up and running once again. We appreciate your patience while we sorted this out.

9:37 PM PST

We’re still looking into the cause of these errors, and we’ll provide new information as soon as it’s available.

9:03 PM PST

Some customers are encountering an error when trying to access the App Directory. We're actively looking into this, and we'll report back as more information becomes available.

8:32 PM PST

Services affected

Apps/Integrations/APIs

Status

Incident