Monday March 11, 2024

Issue Summary:
On March 11, 2024 at 3:00 PDT to March 12, 2024 at 12:00 AM PDT, some users had trouble completing workflows that contained either text or drop-down fields due to a bug that caused the cursor to revert to the previous field in the workflow.

Upon investigation, we discovered a recent code change that introduced this bug. We rolled back the change and pushed a fix to all users resolving the issue.

Thank you again for bearing with us in the meantime.

12:21 PM PST

We have deployed a fix to resolve the workflow issue, and this update is currently rolling out to everyone.

To fetch the fix immediately, please refresh Slack with Cmd/Ctrl + Shift + R. Slack will reload, but won't sign you out.

Thank you for bearing with us, we appreciate it.

8:08 PM PST

We believe we've identified the root cause of the issue, and are rolling back a recent change that will hopefully resolve the issue for those affected.

Some customers may have success in the meantime with filling out workflow forms in a web browser. Our team are still working to fully resolve the issue though, and we'll be back in touch when we have more news to share.

5:56 PM PST

We are currently investigating an issue that is causing focus within workflow forms to erroneously jump back to the first field when entering text in any other field. We'll let you know as soon as we have another update, and we apologize for the hassle in the meantime.

5:03 PM PST