Thursday January 23, 2025

From January 22, 2025 at around 4:47 PM PST until January 23, 2025 at 7:18 AM PST some GovSlack users were not able to load their workspaces in their Slack desktop client.

A recent change to backend logic introduced an unexpected error when the desktop client attempted to load workspaces due to missing database values.

After identifying the problematic code, we rolled out a change to the logic, restoring full functionality and resolving the issue for all affected users.

3:45 PM PST

This issue is no longer impacting GovSlack and users should now be able load their workspace. 

8:10 AM PST

Some GovSlack users are unable to load their workspace and are seeing errors in their connection test: https://my.slack.com/help/test/4139980. We apologize for the trouble and will be back as soon as we have an update to share. 

7:45 AM PST

Issue Summary:
From 12:15 PM PST on January 15, 2025 to around 11:59 PM PST on January 24, 2025, some users may have experienced crashes in the Slack for Intune app on Android devices. In particular, the app may have crashed when accessing the Activity tab.

We determined that a particular code change specific to version 25.01.30 of the Slack for Intune Android application was triggering crashes when users tried to view the Activity tab.

We prepared a fix and packaged it for release as app version 25.01.31, then submitted this update to the Google Play Store. Once the update moved through the standard Google Play Store review process, the fix became available to all impacted users.

3:32 PM PST

We have completed rolling out the fix, please update to the latest app version in the Google Play Store.

Thank you again for bearing with us in the meantime

5:22 PM PST

We're currently rolling out the fix, please update to the latest app version in the Google Play Store.

3:35 AM PST

Our efforts to release the fix is still ongoing. We appreciate your patience as we sort this out and will be back with another update soon.

12:18 PM PST

We have identified the issue and are working on releasing a fix. This fix will take some time to roll out, and we'll keep you posted as soon as we have more information.

Thank you for bearing with us.

5:59 PM PST

We are currently investigating reports of our Intune App for Android crashing when users tap the Activity tab. We'll be back with another update as soon as we know more.

4:05 PM PST

From 3:00 PM PST on January 23, 2025 to 3:00 PM PST on January 27, 2025, GovSlack users encountered a, "Something went wrong" error when performing searches.

As part of routine improvements to Slack's search functionality, we made changes to the backend code that returns search results across Slack. However, a section of these updates were not fully rolled out on our GovSlack servers when we made this change, which resulted in search failures for GovSlack users.

We re-deployed these updates across the GovSlack infrastructure, resolving the issue for all impacted users.

9:02 PM PST

We've resolved the search issue and everything should be running as normal for impacted users once more. If you have any further trouble, please write to us at feedback@slack.com. 

Thank you for your patience while we addressed this.

7:07 PM PST

Users may be encountering a "Something went wrong" error when attempting to search in Slack. We're actively investigating and we'll let you know once we have more information to share. Thank you for bearing with us in the meantime.

4:14 PM PST