Thursday January 23, 2025

Summary

From January 22, 2025 at around 4:47 PM PST until January 23, 2025 at 7:18 AM PST some GovSlack users were not able to load their workspaces in their Slack desktop client.

A recent change to backend logic introduced an unexpected error when the desktop client attempted to load workspaces due to missing database values.

After identifying the problematic code, we rolled out a change to the logic, restoring full functionality and resolving the issue for all affected users.

3:45 PM PST

Resolved

This issue is no longer impacting GovSlack and users should now be able load their workspace. 

8:10 AM PST

Investigating

Some GovSlack users are unable to load their workspace and are seeing errors in their connection test: https://my.slack.com/help/test/4139980. We apologize for the trouble and will be back as soon as we have an update to share. 

7:45 AM PST