Thursday January 23, 2025

Summary

From 3:00 PM PST on January 23, 2025 to 3:00 PM PST on January 27, 2025, GovSlack users encountered a, "Something went wrong" error when performing searches.

As part of routine improvements to Slack's search functionality, we made changes to the backend code that returns search results across Slack. However, a section of these updates were not fully rolled out on our GovSlack servers when we made this change, which resulted in search failures for GovSlack users.

We re-deployed these updates across the GovSlack infrastructure, resolving the issue for all impacted users.

9:02 PM PST

Resolved

We've resolved the search issue and everything should be running as normal for impacted users once more. If you have any further trouble, please write to us at feedback@slack.com. 

Thank you for your patience while we addressed this.

7:07 PM PST

Investigating

Users may be encountering a "Something went wrong" error when attempting to search in Slack. We're actively investigating and we'll let you know once we have more information to share. Thank you for bearing with us in the meantime.

4:14 PM PST