Tuesday October 21, 2025

Our Search success has recovered, and Search is back to normal. Paused jobs were resumed. No additional actions are required on your end. Thank you for your patience while we sorted out this issue.

1:18 AM PST

Service restarts have been completed. The cluster hosting the Search services looks healthy, and the engineering team is monitoring. We are in the process of recovery, and a full recovery is expected soon. 

No additional information to share just yet, but we'll keep you posted as soon we have an update.

12:48 AM PST

The services are being restarted in batches, and all new jobs have been paused until the search infrastructure stabilizes. We are also monitoring the metrics to restore the indexing functionality. 

We’ll share an update in 30 minutes or sooner as progress continues. 

12:30 AM PST

We’ve identified an issue affecting Search across messages and files. Some users may be unable to find recent content, see incomplete or unexpected results when using keywords, or experience errors while searching within channels. Our engineering team has determined that part of the system responsible for handling search requests is currently unhealthy, which is preventing new content from appearing in search results. We’re actively restarting affected services to restore normal performance. We’ll share another update in 30 minutes or sooner as progress continues. Thank you for your patience while we work to resolve this issue.

11:35 PM PST

We're continuing to investigate an issue that’s affecting Slack’s Search functionality. Users may experience issues when searching for recent messages or files, or see incorrect results when using keywords or searching within channels. We’ll share another update in 30 minutes or sooner if more information becomes available. Thank you for your patience.

10:48 PM PST

We’re investigating an issue impacting Search. Some users may experience issues while searching for recent messages or files. We have identified the issue and are actively working on a fix. We’ll share another update in 30 minutes or sooner if more information becomes available. Thank you for your patience.

10:02 PM PST