Wednesday January 21, 2026

Summary

Beginning around 1:11 PM PST until around 1:32 PM PST on January 21, 2026, some GovSlack logged out users were unable to connect or load Slack, showing a "Server Error". This affected the slack-gov.com domain.

A backend toggle related to a configuration change was unexpectedly enabled for the GovSlack product, causing a spike in errors. We rolled back the suspected problematic toggle, resolving the issue for all users.

9:05 AM PST

Resolved

We resolved the issue users were experiencing when trying to load or access GovSlack workspaces.

We apologize for the inconvenience & appreciate your patience as we sorted this out.

1:55 PM PST

Investigating

We’re investigating reports of a “Server error” page when attempting to load workspaces or pages in GovSlack. This includes pages using the “slack-gov.com” domain. We’ll be back with another update as soon as possible.

1:31 PM PST