Tuesday April 11, 2023


Images slow to upload

Issue summary:
On April 10, 2023 at 7:30 PM PDT, some customers began experiencing delays when uploading files. We traced the issue back to a recent update made to how some file uploads are handled. Reverting this change fixed the issue, and customers were no longer experiencing it as of April 11, 2023 at 7:33 AM PDT.

Thank you so much for your patience as our team actively worked on this.

7:38 AM PST

Thank you for your patience while we investigated this issue with images loading slowly. This issue should now be resolved. Please reach out to feedback@slack.com if the issue persists.

8:16 AM PST

We have reports from some customers that images are slow to upload. We are working hard to resolve this issue. We'll be in touch as soon as it is fixed or we have next steps to share. Thank you for your patience in the meantime.

7:36 AM PST

Services affected